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Author Topic: Password reset problem  (Read 142 times)

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Offline Garwoofoo

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Password reset problem
« Topic Start: September 11, 2017, 05:23:59 AM »
Quick shout for help: Mart is apparently having problems resetting his password as no emails are coming through from the forum. Is anyone (miskie?) able to look into this and see what's going on?

Online martTM

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Re: Password reset problem
« Reply #1: September 11, 2017, 09:47:24 AM »
Good news is that I remembered my password, so I'm back in. But yeah, the Forgot/Reset Password option doesn't send out the emails it should. At least, I didn't receive any and I requested LOADS.

Offline Prole

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Re: Password reset problem
« Reply #2: September 12, 2017, 02:10:02 AM »
I've had a quick look in the Admin CP this morning and I can't see any obvious setting for sending / not sending password reset emails.  However, I can see that (on Mart's account at least) the security question for passwords has not been completed.  Possibly the two are linked?

I'm sure that miskie will be able to check on this in time.  In the meantime, if you can't get hold of me on here (I check in a couple of times a day max) you can try sending me a DM on Twitter (@encyclostevia).  Again, I don't religiously check this constantly but alerts do go to my mobile so you should get a quicker response.  In theory. at least.